Chat from your IM

No new software to learn or install. Simply chat with your website visitors from Google Talk or Skype.

your CRM and Help Desk

Keep your existing workflow. SnapEngage integrates seamlessly with the solutions you are using today. (learn more...)

Proactive invitations

Turn your website visitors into customers. SnapEngage automatically engages with your website visitors on your behalf.

Easy to install

Be up and running in no time. Sign up for your free trial and be ready to chat with your website visitors in minutes. (learn more...)

Detailed visitor information

Everything you need to engage: search engine keywords, source, history, physical location, technical environment and more...

Shortcut messages

Use canned responses for messages you send often... and save your keyboard.

Transfer chats

Send live chat to any other agent online. You can also define 2nd level sales or support agents for escalation.

Chat on the go

Chat with your website visitors from your iPhone, iPad, Android and Blackberry device.

International

SnapEngage is available in 26 languages and supports all character sets (UTF-8).
(learn more...)

Co-browsing

Because redirecting your visitor to the right page is much easier than trying to explain where to navigate in your website.

Make it your own

We offer free form customization starting with the Business plan to match your website look & feel using your artwork.

Real-time dashboard

Follow along in real-time as your online agents chat with your website visitors.

Reports

Get chat and offline requests statistics in the dashboard, and receive weekly chat summary emails automatically.

Unlimited sites

Install your SnapEngage widget on as many websites as your want. Put it on your online store, web app, blog, etc. No limitation.

Multi-widgets

Manage multiple configurations for different departments or groups. Each widget gets its own list of agents, destinations and reports.

JavaScript variables

Capture your app specific information and pass it on to your agents to help your website users more effectively.

Call Me

Get your website visitors on the phone. Free phone communications included for USA and Canada.

Remote webpage snapshot

Automatically get a screen capture of the visitors' webpage. Isn't a picture worth a thousand words?

Simple offline form

When nobody is available to chat, your visitors can leave a message and an email address for you to follow-up.

Expandable

Use one of the many plugins available, or build your own using the open API.
(learn more...)



free 15-day trial