SnapEngage enables organizations using Salesforce CRM to provide the most effective customer care solution to their website visitors. With SnapEngage, your support team receive new support cases directly in Salesforce CRM.
- Create new contacts automatically, and keep track of interactions with your website visitors
- Submit new cases with detailed debug information and a screen capture of the problem.
- Live chat transcripts automatically logged in support cases.
No programming required, simply enter your Salesforce CRM account information in SnapEngage and you're ready to go
